3 Advantages of Working with an Association Management Company


Running an association can be chaotic at times. Association management companies are a helpful way to relieve some of that stress. Here are 3 advantages to working with an association management company!

1.       Keeping your eye on the prize. Tasks can easily pile up for an association and distract people, preventing them from being able to work towards larger goals. Association management companies allow you to work towards long term goals and the overall vision of your association by alleviating you of tedious tasks.

2.       Experience is key. By working with an association management company, you are gaining an experienced staff that has worked with many other associations. The experienced staff has knowledge and preparation for scenarios that you might not be prepared to handle. It also provides a chance for growth. The skilled professionals might also have suggestions and new ideas that can help build your association.

3.       Organization leads to success. Associations are often in charge of managing large numbers of people and information. Whether it be emails, files, or data, things can get a bit messy. Association management companies can step in and help clean things up. Once things are organized, the association will run more efficiently, and success will follow.

4 Things Your Association Administrator Wants You to Know

4 Things Your Association Administrator Wants You to Know

Over the years we’ve worked with a lot of different Clients who were in many different situations. Some had never worked with an Association Management Company (AMC) before. Some had their Administrator up and leave with zero notice or information left to help pick up the pieces! We’ve seen it all and here are four things our Administrators want your Organization to know.

Perks of Investing in Social Media

Perks of Investing in Social Media

Perhaps your Association has a Facebook page already. Or maybe you post on LinkedIn every so often, but is that enough? We understand that time and resources are often tight among non-profit organizations but below are some reasons why we think it’s worth the investment. 

Quick Tips for a Successful Conference Call

Quick Tips for a Successful Conference Call

Conference calls can be choppy, awkward and far from efficient—don’t let this happen to you! They can also be a wonderful option for connecting with your virtual team and an effective way to get things done with a group. Follow our quick tips for participating or hosting a call like a PRO!

Yes! We Still Support Small Businesses

Yes! We Still Support Small Businesses

It’s how Impact got started and we still love working with motivated, (often, over-worked), talented Entrepreneurs. Sometimes it can be hard for business owners to identify what exactly to delegate when working with one of our Administrative Assistants. After all, they’re used to doing everything themselves! Below are some tasks we often handle for clients:

SIX Ways To Elevate Your Next Event

SIX Ways To Elevate Your Next Event

By doing what everyone else does or doing what your Organization has always done, your event won't be memorable to your attendees. Switch it up and make things interesting with these six ideas!



In a professional world where people have unlimited options as to where to spend their time and money, why would they choose to invest in your organization? We’ve worked with Associations at every stage and when we look at those that have overcome the challenges and increased memberships they have these 3 things in common.

Welcome, OSHP!

We are thrilled to be partnering with the Ohio Society of Health-System Pharmacists. Their dedication to education, advocacy and professional guidance is truly inspiring. We look forward to supporting OSHP so that they may continue their important work.


April 24, 2018, Madison, Wisconsin –impact Services (impact) is pleased and proud to announce the signing of the Ohio Society of Health-System Pharmacists (OSHP). 
“In the search process, we were looking for an innovative, organized, and effective company to provider our management services. impact's proposal for services and Q&A session were both excellent and our interactions with the staff were positive and energizing. Additionally, the focus on transparency and innovation were two qualities that definitely stood out. We are excited for this new partnership and look forward to seeing what synergies come from working with this dynamic company!” shares Jaclyn Boyle, OSHP President.
“We’re excited to support OSHP’s goals to enhance education, advocacy, professional guidance, recognition, and communications within their membership, and to the public,” adds Jodi Fisher, CEO, impact Services.

About impact Services

impact Services was founded in 2006 by Jodi Fisher, and successfully supports many Associations and businesses throughout the world. Operating primarily as an Association Management firm, impact's team offers extensive experience as Association Executive Administrators, with supporting divisions in Virtual Assistance, Marketing/PR, Website Development, and Event Planning.

Marivic Valencia
VP, Marketing and Communications
impact Services

About Ohio Society of Health-Systems Pharmacists

OSHP is the organization in Ohio representing pharmacists, students, technicians, and associates with an interest in health-system pharmacy practice.

Jaclyn Boyle
Board President, Ohio Society of Health-Systems Pharmacists


Taking Chances

There are a lot of ways we can choose to take chances in life. Start that training, try a new diet, submit that resume, audition for that part. Each decision invites a fork in the road, depending on how the risk goes - yay or nay. 

It's harder to take chances with our businesses. We're geared towards work being solid, predictable, especially when there are staff or employees relying on that business. But that doesn't mean never taking chances, going out on a limb. Sometimes we need a small step, a nudge forward, to try new things, and experiment with outcomes.

So, what are you taking a chance on? What does your #NationalTakeAChanceDay look like? (Hopefully more than just a day!)

Twenty years from now you will be more disappointed by the things you didn’t do than by the ones you did.  So throw off the bowline, sail away from the safe harbor, catch the trade winds in your sails.  Explore.  Dream.  Discover.  ~ Mark Twain


PJs, anyone?

Today is something to do with 'wear your pajamas to work' (origin unknown) and while we here at impact like the general sound of that, it's not exactly our jam. The underlying sentiment though, now that, we can get behind.

The idea is that people go to work feeling comfortable and relaxed. And that's exactly what we do every day, not just on designated days. Our team culture is definitely professional, but far from stuffy. (Anyone remember the days of wearing pantyhose and skirts every day?) Yah, we've come a long way.

How about you? What is your workplace attire? Casual? Sporty? Pajamas?


Reaching and Engaging Millennials? You should be!

On Tuesday, March 20, 2018, some individuals from impact Virtual Services ventured to the Reaching and Engaging Millennials conference located in the great city of Madison, WI.

This conference was very impactful and important as we continue to learn and grow to benefit our clients and their businesses.

At the start of the conference, we first identified the importance of Millennials to the success of businesses. Who exactly are Millennials?  Millennials - a person reaching young adulthood in the early 21st century (born between 1981 and 1996). We shortly realized they are a group of people that all of our business need in order to move forward and advance within these progressing times.

In our conversation concerning Millennials, we covered the following:

·       The Millennial mindset

·       What matters to them?

·       The challenges Millennials face

·       What motivates them?

·       The Millennial perspective

Along with those items, we also discussed a few tips and tricks that capture the mindset of Millennials, such as social media interactions, polls, surveys, trending items, social media challenges, hashtags, etc. All these areas were deemed to actually keep their interest.

Learning what’s needed in order to keep a Millennial engaged was very helpful as well. They want to feel included in decision making, have open communication, have a freedom to create, accessible leadership, and feel needed as well as rewarded.

In short, we must all realize that the world is changing and becoming engrossed in technology. Within our businesses technology has become more and more necessary. Technology and new, innovative ways of thinking are things that most Millennials understand and grew up with, so they are very familiar and comfortable within those realms. With that being said, taking the time to research and discover specific ways to reach and engage Millennials would be beneficial to your business.


Today is International Epilepsy Awareness Day. It's also "Purple Day" - both aimed at raising awareness about the condition that affects approximately 1 in 100 Americans. There is much to learn and know about Epilepsy, but as usual, we like to take a look behind the scenes.

For Purple Day, it all started in 2008, with a young woman named Cassidy Megan, who founded the international grassroots efforts after her own struggles with Epilepsy. From there, the Epilepsy Association of Novia Scotia and the Anita Kaufman Foundation joined to help grow Purple Day around the globe. 

The folks over at International Epilepsy Awareness day have created an entire visual campaign, with multi-media assets, to tell the story of Epilepsy. They have a cute mascot, complete with a full cast of friends and family. 

These are "behind the scenes" examples of marketing-as-storytelling. One is a real-life figure, the others are figures bringing stories to life. Both are relatable, accessible, and infinitely shareable.

We hope you'll take a moment to explore, and learn!