Association Management Testimonials

Hear from our clients about their Impact experience.


“Last night, two Directors commented to me without prompting that the move to Impact will make the TCIA a better organization. I have talked to other Directors with similar comments. While the past few days gave additional confidence, there have been plenty of other signs such as the revitalization of marketing/social media and overall improvement in organizational structure. We still have a long ways to go, but we have a great partner to help us achieve that. And, I emphasize partner because we want to ensure your success as well as ours. TCIA made a great decision.”

Scott Stone, Treasurer, Tennessee Captive Insurance Association


"Great team with amazing energy and aptitude for being nimble and learning new things."

Angela DiCiccio, President, Surfaces in Biomaterials Foundation


“In 2020, we moved away from our previous association management company and moved to Impact. No pun intended, but Impact has had a major impact on NATHO. I'm very appreciative of [our Impact team] and how hard they work and how they have absolutely raised the bar for us. Both in how efficient we are being and the value that they have brought to our organization.”

Holly Bass, President, National Association of Travel Healthcare Organizations


“Impact has been wonderful...and I think there are more opportunities where we can further add value to the organization."

Brittany Bates, President, Ohio Society of Health-Systems Pharmacy


Two Impact AMC employees stand near one another behind a registration desk and smile at camera


"After one year, OSHP could not be happier with the services we receive from Impact. Our members and our leaders immediately noticed a significant improvement in customer service and responsiveness. Impact’s "onboarding" process in bringing on a new client was smooth, efficient, and well-organized. One of our two Association Managers from the Impact staff attended OSHP's annual planning retreat in August 2018, to become acquainted with the organization.

Our two Association Managers on the Impact staff do a magnificent job of understanding and meeting our needs, looking for ways to improve our operations, and realizing that their actions have a direct impact on how OSHP is perceived by its members. As examples, they have worked very hard to address and resolve issues with our member database and to understand and respond to our needs and ideas for improving and enhancing our website. In all, they make us feel like OSHP is their only client."

Robert M. Parsons, R Ph, Executive Vice President, Ohio Society of Health-System Pharmacists