Impact’s Director of Operations, Kirsten Reader, attended ASAE’s Technology Exploration Conference this month. Staying up to date on the latest trends, ways to use data, and platforms is something that Impact has always prioritized. If there is a more efficient way of doing something, why not save some time to focus on other goals? This is the mindset association boards should have when making decisions for 2021 as well. If 2020 has taught us anything, it is that people can adapt and learn!
When a new member joins your association, they are looking for confirmation of the value of your organization. They want to know that they will gain something from having just paid for membership, where to find resources and benefits, and who to contact if they have questions. Give them that! One of the first touchpoints new members should receive is a welcome email. Below are a few key points to include in order to set members up for a successful onboarding experience.
Jodi and JoEllen attended their first hybrid event this month and are here to breakdown their experience. The goal of attending this conference was to gain knowledge on how to planning meetings as we move forward, how to keep attendees safe, and what kind of messaging attendees should be receiving before, during, and after the meeting.
