What Makes Impact, Impact

2019 marks Impact’s 13th year of business. It has been an exciting ride full of changes and growth. This year, we decided it was important to define what is unique about Impact. Talking over everything that is unique to Impact, our team narrowed it down to 3 defining factors.

  1.  We love what we do, and it shows. Our team is passionate about supporting Associations and becoming partners in order to surpass goals and achieve milestones. As partners, we find great value in developing relationships with our Clients. We are real people with different personalities, skill-sets and strengths. We celebrate this diversity and believe in having FUN while providing top level professional services to our Clients. 

  2. We specialize in small-medium sized Associations. We understand the unique challenges and benefits that align with these Organizations. While each Client is unique, we believe in sharing the strategies and successes we’ve experienced in the past rather than reinventing the wheel. Regardless of how long our Clients have been established or what phase they are in as an Organization, we believe they deserve the best customer service, support and resources.

  3. We believe in transparency. We hold ourselves to extremely high standards when it comes to ethical business practice. From day one we are working hard to establish trust with our Clients. We often pick up the pieces from previous broken partnerships and this has given us the knowledge of how to do things right, right from the start. From our contracts to our invoices and everything in between, we respect our Clients too much to keep anything in the dark. 

Although logos, employees, and clients may have changed over the last 13 years, these 3 unique selling points never will. Happy 13 years of Impact!