Association Management

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+ Association Testimonials

"After one year, OSHP could not be happier with the services we receive from Impact. Our members and our leaders immediately noticed a significant improvement in customer service and responsiveness. Impact's "onboarding" process in bringing on a new client was smooth, efficient, and well organized. One of our two Executive Administrators from the Impact staff attended OSHP's annual planning retreat in August 2018, to become acquainted with the organization.

Our two Executive Administrators on the Impact Staff do a magnificent job of understanding and meeting our needs, looking for ways to improve our operations, and realizing that their actions have a direct impact on how OSHP is perceived by its members. As examples, they have worked very hard to address and resolve issues with our member database and to understand and respond to our needs and ideas for improving and enhancing our website. In all, they make us feel like OSHP is their only client."
Robert M. Parsons, R Ph
Executive Vice President, Ohio Society of Health-System Pharmacists

"Our organization was looking for an administrative service agency who valued transparency, who was efficient and comfortable with using newest technology tools. It took a change of mind to go with a virtual assistant company like Impact. Ultimately we did switch and would never go back."
Aga Artka
ASID Wisconsin

“Our chapter has been a client of  Impact Virtual Services for a little over a year. With our former management company, we had been struggling financially and found ourselves in a bad spot. We were paying too much in operating costs, we were unhappy with the web platform our management company had us on, and the National organization had just announced a year-long re-branding initiative. Another chapter recommended Impact to us. Jodi and Kristin were instrumental in getting us on a new web platform, taking over all of the administrative functions for our chapter, and getting us back on track financially. Kristin has been wonderful to work with. She is thorough, detail-oriented, and professional. She always makes sure members and non-members alike have a positive impression of our chapter. Kristin took over administration of our two-day conference last year in the middle of planning, and she did a better job by herself than our previous company did with 5 or 6 people working the registration booth. From tracking down a lost shipment of books to getting the caterers to add in an afternoon cookie and beverage break with a few hours’ notice, Kristin kept everything running smoothly. Overall, we have had a great year working with Impact, and are looking forward to many more enjoyable and productive years with them.”
Janet Mancini
President, Association for Talent Development – Greater Twin Cities (ATD-GTC)

“When I was president of The Business Forum Madison we hired Jodi and her staff to manage our administrative duties. Jodi’s employee Kristin was assigned to our organization and it has been the best thing for us. Kristin supports TBF in many ways by keeping us organized, keeps our records and books in order and also has presented some creative ways to do things differently to help us save time and money. Kristin is very responsive and gets things done even when we need them sooner than later. She supports our board members by creating shortcuts so tasks are not being done more than once. She also is a great contact for our members as she is the point of contact and can help them get the answers they need quickly. I highly recommend Jodi, Kristin and the staff of Impact Virtual Services to any organization (or business) that needs administrative service!”
Charity McMahon
Board Member, The Business Forum

“Jodi has been responsive to the needs of our growing non-profit, helping us streamline our membership/event administration as we transitioned from all-volunteer operations.”
Matt Peterson
Board Member, Madison Committee on Foreign Relations

Impact Virtual Services has provided services to take minutes at my Board of Directors meetings. They have been timely with preparing minutes, they are accurate and confidentiality has been demonstrated. I would recommend Impact Virtual Services for any clerical needs.”
James Fitzpatrick
Board Member, MERI, Inc. and WH2E

Impact Virtual Services has been an unbelievable help to our small non-profit. We burned out a number of board members early on because we couldn’t afford staff and thought it best we handle things through a working board. We were wrong! Kristin has been a source of stability and accountability to our organization. It’s difficult to explain to new board members what it was like before using Impact. They are worth every penny!”
Mason Tikkanen
Board Member, Recovery Foundation

“Jodi is completely client-focused. She provides great organization support services in a creative, cost-effective way and you will always be glad you are working with her.”
Linda Bochert
Board Member, TEMPO

“WEMTA has immensely enjoyed working with Impact. As our new association managers, Executive Directors Ashley and Tammy have done an excellent job getting to know our organization and our all-volunteer Board. School library and technology professionals throughout the state have benefitted from our move to Impact. Tasks are completed in a timely manner, communication is quick and frequent, and we are provided with the sense that our organization is in good hands. WEMTA would highly recommend Impact Association Management to other organizations!”
Michele Green
Past President, WEMTA