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      <image:title>Our Clients - Allergists for Israel</image:title>
      <image:caption>Allergists for Israel (AFI) was founded in 1985 with the evolving vision to develop camaraderie between Allergy/Immunology colleagues by gathering nationally and internationally at national and International meetings and congresses, provide financial support for Israeli allergy fellows, clinicians and researchers for scholarly activities and work with our Israeli colleagues to develop and sponsor international Allergy/Immunology educational meetings in Israel.</image:caption>
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      <image:title>Our Clients - California Society of Municipal Finance Officers</image:title>
      <image:caption>Founded in 1957, the California Society of Municipal Finance Officers (CSMFO) is a statewide organization serving all California local government finance professionals.  The purpose of CSMFO is to improve the knowledge, skills, and performance of individuals responsible for municipal and other local government fiscal policy and management.</image:caption>
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      <image:title>Our Clients - Greater Midwest Chapter of the Professional Convention Management Association</image:title>
      <image:caption>The Greater Midwest Chapter of the Professional Convention Management Association (GMC PCMA) was founded in 1993 and serves the Midwest region of the United States including Illinois, Indiana, Michigan, Minnesota, North Dakota, South Dakota and Wisconsin. GMC offers a variety of educational meetings as well as networking opportunities.</image:caption>
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      <image:title>Our Clients - International Society for Pharmacoepidemiology</image:title>
      <image:caption>The International Society for Pharmacoepidemiology (ISPE) is an international organization dedicated to advancing the health of the public by providing a global forum for the open exchange of scientific information and for the development of policy, education, and advocacy for the field of pharmacoepidemiology, including such areas as pharmacovigilance, drug utilization research, comparative effectiveness review, and therapeutic risk management.</image:caption>
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      <image:title>Our Clients - National Association of Travel Healthcare Organizations</image:title>
      <image:caption>The National Association of Travel Healthcare Organizations (NATHO) is a non-profit association of travel healthcare organizations, founded in 2008 to promote ethical business practices in the travel healthcare industry, setting the gold standard for conduct that is aligned among member agencies on behalf of travel healthcare candidates and clients.</image:caption>
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      <image:title>Our Clients - National College Testing Association</image:title>
      <image:caption>The National College Testing Association (NCTA) is a non-profit organization of testing professionals working in post-secondary institutions, in companies with test-related products and services, and in other professional testing venues. NCTA is dedicated to the promotion of professionalism and quality in the administration of testing services and programs, including issues relating to test administration, test accessibility, test development, test scoring, and assessment.</image:caption>
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      <image:title>Our Clients - National Human Resources Association</image:title>
      <image:caption>The National Human Resources Association (NHRA) is focused on advancing the individual career development, planning and leadership of human resource (HR) professionals. Through professional networking programs and development services offered across the country, we strive to support human resource professionals throughout their career life cycle. From intern to executive, Human Resources leads the way for change in today’s businesses.</image:caption>
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      <image:title>Our Clients - Surfaces in Biomaterials Foundation</image:title>
      <image:caption>The Surfaces in Biomaterials Foundation is dedicated to exploring creative solutions to technical challenges at the BioInterface by fostering education and multidisciplinary cooperation among industrial, academic, clinical and regulatory communities throughout the United States. SIBF has been leading the Surface industry for more than 20 years.</image:caption>
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      <image:title>Our Clients - Society for Industrial Microbiology and Biotechnology</image:title>
      <image:caption>The Society for Industrial Microbiology and Biotechnology (SIMB) is a nonprofit, international association dedicated to the advancement of microbiological sciences, especially as they apply to industrial products, biotechnology, materials, and processes. Founded in 1949, SIMB promotes the exchange of scientific information through its meetings and publications, and serves as liaison among the specialized fields of microbiology. Membership in the Society is extended to all scientists and companies in the general field of microbiology.</image:caption>
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      <image:title>Our Clients - Tennessee Captive Insurance Association</image:title>
      <image:caption>TCIA is a Tennessee non-profit corporation formed in 2011 for the purpose of promoting the formation and growth of the captive insurance industry within the state of TN. Has more than 90 members located throughout the USA comprised primarily of captive owners and service providers.</image:caption>
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      <image:title>Our Clients - Wisconsin County Highway Association</image:title>
      <image:caption>Wisconsin’s 72 counties play a significant role in our state’s transportation system.  We are responsible for the construction and maintenance of the 19,700 mile County Trunk Highway System.  We are also responsible for maintenance of the 11,800 mile State Trunk Highway System and Interstate System under the oversight of the Wisconsin Department of Transportation. The WCHA represents Wisconsin’s 72 County Highway and Public Works Departments and has been established as a not-for-profit corporation.</image:caption>
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      <image:title>Our Clients - Wisconsin State Telecommunications Association</image:title>
      <image:caption>Founded in 1910, the Wisconsin State Telecommunications Association (WSTA) is Wisconsin's premier telecommunications and broadband industry association. WSTA serves as a unified voice for our member companies with state and federal lawmakers and regulators, a broad base of stakeholders, and the general public. Currently, WSTA represents more than 70 incumbent local exchange carriers, internet service providers and wireless carriers.</image:caption>
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    <loc>https://www.impactamc.com/requestforproposal</loc>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1519336628712-2RKDA4WVJN458K4NC9M0/AMC+Institute.png</image:loc>
      <image:title>Affiliations - AMC Institute</image:title>
      <image:caption>Today, the AMC Institute represents more than 180 AMC members throughout the U.S., Canada, Europe and Asia. AMC Institute promotes service excellence among association management companies, and strives to raise awareness of a burgeoning AMC industry by establishing its member companies as the recognized and preferred choice for quality association management and professional services. Jodi Fisher, Committee Member, AMCI Annual Meeting</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1519336649498-50NZ5JG6G6EF9X2YWBYF/WSAE.jpg</image:loc>
      <image:title>Affiliations - Wisconsin Society of Association Executives</image:title>
      <image:caption>Associations have the power to transform society for the better. Our passion is to help association professionals achieve excellence through networking and education. We do this by nurturing a community of really smart, creative, and interesting people - our members. In short, we connect great ideas and great people. Jodi Fisher, Impact CEO and Founder 2026-2027 Chair 2025-2026 Chair-Elect 2021-2022 Board Member Kirsten Reader, Impact Chief Operating Officer, Committee Chair for the WSAE Education Committee</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1519336668202-TE807SS9P5Q602QQFYOD/asae.png</image:loc>
      <image:title>Affiliations - American Society of Association Executives</image:title>
      <image:caption>ASAE is the essential organization for association management, representing both organizations and individual association professionals. Our passion is to help association professionals achieve previously unimaginable levels of performance. We do this by nurturing a community of smart, creative, and interesting people: our members. In short, we are the Center for Association Leadership.</image:caption>
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      <image:title>Affiliations - Meeting Professionals International</image:title>
      <image:caption>Meeting Professionals International (MPI) is the largest meeting and event industry association worldwide. Founded in 1972, MPI provides innovative and relevant education, networking opportunities and business exchanges, and acts as a prominent voice for the promotion and growth of the industry. MPI has a global community of 60,000 meeting and event professionals including more than 17,000 engaged members and its Plan Your Meetings audience. It has more than 90 chapters and clubs in 19 countries.</image:caption>
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      <image:title>Affiliations - Entrepreneurial Operating System (EOS)</image:title>
      <image:caption>EOS, the Entrepreneurial Operating System, is a complete set of simple concepts and practical tools that helps entrepreneurs get what they want from their businesses. Running on EOS means everyone knows what’s going on. You’ve got a clear vision, defined accountability, and healthy team dynamics.</image:caption>
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      <image:title>Event Management - View a full list of our event management services.</image:title>
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      <image:title>Event Management - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Event Management - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/f06b48d0-5c5c-4de5-8148-cc049a53558f/HealthcareMeetingCompliance-CobrandedCERTBadge2021-4WEB.png</image:loc>
      <image:title>Event Management - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  <url>
    <loc>https://www.impactamc.com/recognitions</loc>
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      <image:title>Recognitions - 2026 Madison Magazine Best Places to Work</image:title>
      <image:caption>Every year, Madison Magazine works with Quantum Workplace, a third-party firm that conducts an anonymous employee survey measuring six key engagement categories: communication and resources, individual needs, manager effectiveness, personal engagement, team dynamics and trust in leadership.</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/0f1bcdb1-3e8b-4e15-81d8-10243b562b7e/1722607845798.jpg</image:loc>
      <image:title>Recognitions - 2024 AMC Institute Outstanding AMC Culture Award</image:title>
      <image:caption>This prestigious award is presented to AMCs with an exemplary internal culture, measuring talent experience, community outreach and internal community building. Culture is a such an important part of Impact and we try to reflect that in all company decisions, changes, and growth. This award is an incredible recognition of those efforts, and we are proud to celebrate our team's dedication and hard work.</image:caption>
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      <image:title>Recognitions - 2023 AMC Institute Rising Leader Award</image:title>
      <image:caption>This AMCI Rising Leader Award is awarded to an individual who demonstrates the ability to accept and execute leadership by providing extraordinary support and service to their AMC and/or clients. Impact’s Chief Operating Officer, Kirsten Reader, received this honor during AMCI’s AMCs Engaged Conference in 2023.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/61246432-8323-4806-a426-11f523cff682/2023_40U40_IndividualWin_Kirsten_Reader+%282%29.png</image:loc>
      <image:title>Recognitions - 2023 Forty Under 40 Award</image:title>
      <image:caption>The annual Forty Under 40 honors 40 of the most successful and civic-minded young professionals under the age of 40 in the Greater Madison area. In 2023, Impact’s Chief Operating Officer, Kirsten Reader, was selected as a winner of the Forty Under 40 award alongside 39 of her professional peers.</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1657744172129-141XT0VSWIF9XKTMF5BQ/Dane+County+Small+Business+Awards+2022</image:loc>
      <image:title>Recognitions - 2022 Dane County Small Business Award</image:title>
      <image:caption>For 40 years, InBusiness Magazine's Dane County Small Business Awards have put the spotlight on small businesses and the contributions they make to the local economy. Impact Association Management is one of five companies to win a 2022 Dane County Small Business Award, as selected by a judging panel of past award winners. This panel evaluated each nominee on revenue growth since inception, the benefit package provided to employees, and community contributions.</image:caption>
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      <image:title>Recognitions - 2020 Wisconsin Society of Association Executives: Association Leadership</image:title>
      <image:caption>The Wisconsin Society of Association Executives recognizes leaders in the association industry each year. They look for those with a passion for associations paving the way for innovation and growth. In 2020, they recognized Impact’s Chief Operating Officer, Kirsten Reader.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1583780796186-CQYX3BW01YQA2OVH5TJL/unnamed.jpg</image:loc>
      <image:title>Recognitions - 2020 Best of Monona Awards: Professional Services</image:title>
      <image:caption>Each year, in and around the Monona area, the Monona Award Program chooses only the best local businesses. They focus on companies that have demonstrated their ability to use various marketing methods to grow their business in spite of difficult economic times. The companies chosen exemplify the best of small business; often leading through customer service and community involvement. For most companies, this recognition is a result of your dedication and efforts as well as the work of others in your organization that have helped build your business.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1649112572655-GVITLZUHM8HXNHS0G7RD/Untitled+design.png</image:loc>
      <image:title>Recognitions - AMC Institute Accreditation</image:title>
      <image:caption>We are proud to be accredited by the AMC Institute, which requires that association management firms demonstrate adherence to operational and ethical best practices, as outlined in the AMC Institute Standard. Accreditation distinguishes Impact’s ongoing commitment to leadership in association management. Among 500-plus Association Management Companies worldwide, only 81 have achieved AMC Institute Accreditation.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1662748175907-BSXIK37NDW342ZX9GQ64/ASAE+certification.jpg</image:loc>
      <image:title>Recognitions - American Society of Association Executives: Certified Association Executive (CAE) Designation</image:title>
      <image:caption>Impact CEO, Jodi Fisher, Director of Clients, Elizabeth Schlicht, and Executive Director, Laura Simmons have each earned the Certified Association Executive (CAE) designation. The CAE is the highest professional credential in the association industry.</image:caption>
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      <image:title>Recognitions - Certified Meeting Planner</image:title>
      <image:caption>Impact CEO, Jodi Fisher is a Certified Meeting Professional. The Certified Meeting Professional (CMP) is an internationally recognized certification program for event planners governed by The Events Industry Council (EIC). It represents the standard of excellence in today’s meetings, conventions, and exhibitions.</image:caption>
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      <image:title>Recognitions - Certified Nonprofit Accounting Professional</image:title>
      <image:caption>Impact Financial Specialists, Heather Kramer and Ingrid Beamsley, are Certified Nonprofit Accounting Professionals (CNAP). The CNAP program is designed to recognize excellence in the not-for-profit industry through comprehensive qualification, training, and examination. CNAP Essentials is a certification program that delivers qualification, training, and examination for nonprofit clients and community.</image:caption>
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      <image:title>Recognitions - Gold Tier QuickBooks ProAdvisor</image:title>
      <image:caption>Impact Financial Specialists, Heather Kramer and Ingrid Beamsley, are certified QuickBooks ProAdvisors. The ProAdvisor program provides exclusive training to enhance individual accounting skills and QuickBooks expertise.</image:caption>
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      <image:title>Recognitions - Healthcare Meeting Compliance Certificate</image:title>
      <image:caption>Impact Meeting Planner, Crissy Zak, earned her Healthcare Meeting Compliance Certificate through Meeting Planners International. Designed for medical meeting professionals and the partners they work with, MPI’s Healthcare Meeting Compliance Certificate offers a broad understanding of regulatory topics, laying competency groundwork upon which critical thinking skills are developed, through case studies, business simulation, discussion and active exercises. Read Crissy’s key takeaways from this course.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  <url>
    <loc>https://www.impactamc.com/our-team-copy-september-2021</loc>
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    <lastmod>2021-09-15</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1542126406531-KR9U1GA9QZG6XDRVNH7K/Jodi+F.jpg</image:loc>
      <image:title>Our Team (Copy) September 2021 - Jodi Fisher, CAE - Chief Executive Officer and Founder</image:title>
      <image:caption>Since 1995 Jodi Fisher has been providing executive support to Associations, Fortune 500 companies, small business owners, and non-profit organizations, and in 2006 she founded Impact Association Management. Jodi guides her team to successfully manage small and medium sized Associations located throughout the country. Her passion lies in developing her staff to provide efficient, professional services that ultimately lead to strategic, continuous organizational growth for our Association clients. Jodi serves on leadership roles in the Association Management community including ASAE’s AMC Advisory Council, WSAE’s Nominating Committee, and AMCI’s AMCs Engaged Committee. In her off time, Jodi loves to travel, work off her stress at the gym, camp with her family, watch the Badgers, and pretty much anything outdoors when Wisconsin weather cooperates!</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1564495862528-4I66Q6ZSTWOJKTFC8XQ7/thumb_IMG_2258_1024.jpg</image:loc>
      <image:title>Our Team (Copy) September 2021 - Kirsten Reader - Chief Operating Officer</image:title>
      <image:caption>Kirsten has experience in both the non-profit and government sector, with an emphasis in member and stakeholder relations, leadership, strategic development, public relations and communications strategy, and customer service. She also has practice with managing Boards, leaders, and volunteers with the perspective of serving on Board leadership positions herself. Her problem-solving mindset helps our Association clients grow and flourish. At Impact AMC, our new clients work with Kirsten during the integration process to ensure a smooth transition for all parties, as well as ensuring our team is set up to successfully accomplish the client's strategic goals and plans. In addition, she works with all of our clients throughout the entire partnership to revisit those goals, discuss new ideas and strategies for organizational growth, and to ensure client satisfaction in all areas of management. Kirsten also supports our team to ensure they have all the tools they need to successfully support our clients. Kirsten is in constant communication with our team which gives insight on new programs, strategies, and procedures to implement. Kirsten is also a busy volunteer! She is involved in WSAE’s Education Committee, and serves as the Chair-Elect of the AMCI Community Engagement Committee. Kirsten is also a member and Past President of the Junior League of Madison and board member of the YMCA of Dodge County. In Kirsten's free time, she enjoys spending time with her family outdoors, reading, running, and cooking.</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1598363363315-FTEMIFL3RNDEPD4WIXV8/April.png</image:loc>
      <image:title>Our Team (Copy) September 2021 - April Mehring - Associate Manager of Business Services</image:title>
      <image:caption>April brings years of experience in client-focused support, marketing, and project management to the Impact team. She graduated from Carthage College in 2015 where she received her Bachelor's degree in English. True to her education, April is a passionate communicator and has created content for a wide variety of audiences. She also has experience working closely with clients to develop, support, and implement their organizational goals. As someone who loves working with people, April is dedicated to providing exceptional support to both the Impact team and our clients. In her free time, April enjoys creative writing, reading, and spending time outside with her scruffy rescue dog, Melvin.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1561552963306-CUCCRT9OBNF9I64EIFSZ/IMG_5635.jpg</image:loc>
      <image:title>Our Team (Copy) September 2021 - Caroline Bowers - Client Services Manager</image:title>
      <image:caption>Caroline brings years of experience to the Impact team within a variety of non-profit organizations. She understands the unique challenges as well as the rewarding experience gained of members, volunteers, and leadership. Her strengths fall within executive leadership, graphic design, marketing and communications, fundraising, event planning, and membership management. Caroline thrives when she has the opportunity to truly join leadership on strategic growth. Her passion is to contribute value and help to further their mission. In her free time, Caroline enjoys painting and playing with her two children.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1628183066514-4SIX2KO6N0DS9IQ41W39/Shawn+Elmore.png</image:loc>
      <image:title>Our Team (Copy) September 2021 - Shawn Elmore - Client Services Manager</image:title>
      <image:caption>Shawn brings decades of experience in public policy, corporate relations, and nonprofit management.  During his time in the nonprofit sector, he has held a variety of roles in fundraising, organizational development, strategic planning, and constituent relations. This experience provided him with opportunities to grow membership and revenue as well as effectively guide boards to take a step back and think more strategically. Shawn is a firm believer in giving back to the community through time and talent.  He is a former board member of Phoenix Pride and currently serves as Vice-Chair of Open Hearts Family Wellness, a health and human services organization serving children and families in crisis. Shawn holds a bachelor’s degree from Willamette University, is a graduate of the Arizona State University Generation Next Nonprofit Leadership Academy, and has a Masters in Industrial and Organizational Psychology from Grand Canyon University. In his free time, Shawn enjoys traveling the world, reading, and spending time with his family.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1511820582921-IO460TVIR8KLV5PSRTS7/Ingrid-Beamsley-association-management-company-administrator</image:loc>
      <image:title>Our Team (Copy) September 2021 - Ingrid Beamsley, MPS, CNAP - Financial Specialist &amp; Association Manager</image:title>
      <image:caption>Ingrid brings years of nonprofit experience to Impact, including serving as a Business Manager and Deputy Director. In addition, she holds her Masters Degree in Public Service Management from DePaul University. After serving in leadership roles, Ingrid shifted her focus to assist organizations in their day-to-day operations. Ingrid provides executive administrative support and assistance to organizations, both for-profit and non-profit. Her experience includes, but is not limited to financial/book keeping, marketing, event planning, and general Board support. She also serves as a consultant providing Executive Director services such as fundraising planning, budget planning, and Board and volunteer engagement. In Ingrid's free time, she enjoys going to the gym and spending as much time as possible outdoors. You may catch her knitting, reading or writing as she waits for one child or another to finish their activity.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1525202214356-EIKLQ3C5J2DERVKNF6KJ/Ashley-Cortino-association-management-company-administrator</image:loc>
      <image:title>Our Team (Copy) September 2021 - Ashley Cortino - Association Manager</image:title>
      <image:caption>Ashley has over 10 years of progressively diversifying professional experience. She has managed events anywhere from a 5 person executive conference to a trade show with 15,000 attendees, including non-game day events for high profile clients like the Colorado Rockies. She successfully applies this project management experience to the administrative side of business as well. Ashley combines her acute attention to detail, strong organizational skills, and creative eye with her years of working with executives, corporations, non-profits, and event planners to to generate a successful environment with any group. From managing websites to conference coordination to communications to overall customer service, Ashley can take on any challenge thrown her way. Ashley graduated from Augustana College in Rock Island, IL with a degree in Biology and Art History. When she’s not working you’ll find her at her family’s cabin up north, fishing, cooking, spending time with her dog, and singing too loudly in the car!</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1620135542382-ILDIB1IKRR9JSBS6NEKR/Katie.png</image:loc>
      <image:title>Our Team (Copy) September 2021 - Katie Floyd - Association Manager</image:title>
      <image:caption>Katie brings years of professional experience from the event and hospitality industry. She has planned and managed small meetings as well as elaborate events, bringing a well-rounded set of skills to our association clients. Katie thrives in a creative atmosphere, whether it be developing member growth and retention strategies or creating new marketing content and collateral. She is focused on continuous improvement and passionate about all aspects of her work. Clients love working with Katie because of her hard work, charisma, and overall customer service. Katie is a graduate of Middle Tennessee State University where she studied Psychology and Mass Communication. She set up roots near her alma mater with her husband, children, and their two cats (Avery and Marilyn). When she is not working, you can find her outside hiking, fishing, camping, traveling, or anything involving the outdoors. She also considers herself a novice foodie and loves cooking.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1525202265445-U1SG4OWRS58148XDL687/Heather-Kramer-association-management-company-administrator</image:loc>
      <image:title>Our Team (Copy) September 2021 - Heather Kramer - Financial Specialist &amp; Senior Association Manager</image:title>
      <image:caption>Heather has over 14 years of experience in the bookkeeping and executive administration fields. Many of these years were spent supporting Boards of Directors for non-profits, CEO's, and Program Specialists and throughout Wisconsin. Heather has always had a love for numbers (she’s a QuickBooks guru!) so it was no surprise that she gravitated toward the financial field. That love, along with her dedication, attention to detail, and organization combined to make her a highly successful Administrator, allowing her and her clients to thrive in their industries. In her free time Heather enjoys knitting, reading and camping with her family.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1624631091356-4FHTUBROYY0O6KCFFA6J/Alyssa+Merkle.png</image:loc>
      <image:title>Our Team (Copy) September 2021 - Alyssa Merkle - Association Manager</image:title>
      <image:caption>Alyssa is involved in both the non-profit and educational sectors, emphasizing community engagement, staff coaching, volunteer management, policy and procedure development, and organizational growth strategy. She brings years of association management experience to Impact, including serving as a Programs Director and Community Outreach Director in Washington state.  Alyssa holds a bachelor's degree in education from Arizona State University and a master's degree in Anthrozoology from Canisius College of Buffalo. In 2022, Alyssa will graduate with an MBA from Grand Canyon University. Using her educational background, Alyssa has helped many non-profit organizations to further their missions and vision. In addition, her experience working and volunteering in the non-profit sector allows her to understand organizational needs and perspectives among all stakeholders.  Alyssa serves on the Companion Pets in Crisis (CPIC) executive board and is a member of The Arizona Animal Welfare League (AAWL). On the weekends, you can find Alyssa woodworking, volunteering at the Humane Society, painting with her two daughters, or exploring the mountains with her dogs.</image:caption>
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      <image:title>Our Team (Copy) September 2021 - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1511820773134-S7JMV2UX91EP10HKK9CL/Jill-Miller-association-management-company-administrator</image:loc>
      <image:title>Our Team (Copy) September 2021 - Jill Miller - Association Manager</image:title>
      <image:caption>Jill brings over 10 years of experience in marketing, event planning, and administrative management for associations, non-profits, private enterprises, and executives. As an association “generalist,” she is skilled in managing all facets of association management and enjoys the variety that comes with the changing needs of boards across industries. Jill’s most common client compliments center around proactivity and professionalism; she enjoys working with board members to ensure a well though-out approach to their goals. She graduated from North Central College in Naperville, IL magna cum laude and began her non-profit career via a passion for volunteering. Jill is also an active member of AMC Institute serving on the Emerging Leaders Taskforce. Outside of work, you can find Jill with her husband chasing their two young sons. On her own, you’ll find her binge-listening to podcasts while making over resale finds.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1581355102772-WDL8EQKG51TRURAHJUCX/Ann+smith.jpg</image:loc>
      <image:title>Our Team (Copy) September 2021 - Ann Smith - Association Manager</image:title>
      <image:caption>Ann brings over 25 years of Association management experience to the Impact team, most recently serving as President/CEO of a business association. Ann has managed all facets of a non-profit association including strategic planning, budget creation and management, management of conferences and events, securing sponsorships, website management, Board relations, advertising/marketing, and membership. Ann has also served on several non-profit boards, including as Board President of a statewide association. This experience provides Ann the perspective needed to successfully serve her clients. Ann previously worked with Friends of WHA-TV/WI Public Television as Events Manager and organized statewide events - including the annual Garden Expo at the Alliant Energy center, for which she won a PBS development award. She has a Bachelors Degree from UW-La Crosse, and a Certificate in Non-Profit Management. Ann’s favorite thing in life is spending time with her four siblings, her spouse and her silly, affectionate shelter dog.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1626356446798-U5TSDI2VE6J71HCUT6HR/Alyssa+W.png</image:loc>
      <image:title>Our Team (Copy) September 2021 - Alyssa Witt - Association Assistant</image:title>
      <image:caption>Alyssa brings years of account management, sales, and customer service to Impact. Her work history has demonstrated an ability to grow and maintain active account bases as well as maintain exceptional customer satisfaction. Previous roles saw her making product decisions for customers, by way of building strong relationships and understanding their needs. She handled all calls while working at a veterinarian clinic as well as assisting 600 + store owners with various requests or general questions. She is currently pursuing a Bachelor of Science degree, specifically in Data Sciences, at University of Wisconsin – Madison. She has a passion for helping others and brings a high level of optimism to all tasks she takes on. Alyssa is a true crime podcast junkie; you may even call her a ‘Crime Junkie’ as well as an animal lover. Her hobbies recently grew to include tap dancing, along with learning how many things she can make with her Kitchenaid mixer, reading copious amounts of fiction novels, and binging the latest hot series on Netflix or Hulu.</image:caption>
    </image:image>
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  <url>
    <loc>https://www.impactamc.com/presentation-resources-download</loc>
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    <priority>0.75</priority>
    <lastmod>2021-09-28</lastmod>
  </url>
  <url>
    <loc>https://www.impactamc.com/speaking-engagement-contact-form</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2021-10-11</lastmod>
  </url>
  <url>
    <loc>https://www.impactamc.com/our-team-test</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2022-10-05</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1542126406531-KR9U1GA9QZG6XDRVNH7K/Jodi+F.jpg</image:loc>
      <image:title>Our team test</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1663179200763-44GIMLD1JBOGJ7VQHADI/Kirsten+Reader_Jul2019.jpg</image:loc>
      <image:title>Our team test</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1663274097995-NO34G76XAJIU6QV91H6G/Impact+Headshots+%283%29.png</image:loc>
      <image:title>Our team test - April Schultz - Business Services Manager</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1663179837053-I5YFAS7ALILPW2TBPFWP/Alyssa+Witt+headshot.png</image:loc>
      <image:title>Our team test - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1511820582921-IO460TVIR8KLV5PSRTS7/Ingrid-Beamsley-association-management-company-administrator</image:loc>
      <image:title>Our team test - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1664988936594-K4H46TLX19YN4CO0N527/Impact+Headshots+%284%29.png</image:loc>
      <image:title>Our team test - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1663181759183-0K7T8MKL16UAR7C2XDTD/Impact+Headshots+%281%29.png</image:loc>
      <image:title>Our team test - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1663182133945-Q47HIWE7GBAYNRAQK3M9/Impact+Headshots+%282%29.png</image:loc>
      <image:title>Our team test - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.impactamc.com/jodi-fisher-bio</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2026-02-17</lastmod>
    <image:image>
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      <image:title>Jodi bio</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/d5a7e541-5256-45e5-90c4-9ea12c4eae0d/20240304_174217.jpg</image:loc>
      <image:title>Jodi bio - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.impactamc.com/kirsten-reader-bio</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2026-02-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1666815637038-EYWXYS72G6IWFLY3FBF4/Kirsten_Reader.jpg</image:loc>
      <image:title>Kirsten bio</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/aab980f3-0b53-4b43-841b-386744ca1fcb/Kirsten+Personal+Pic.jpg</image:loc>
      <image:title>Kirsten bio - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.impactamc.com/alexa-larson-bio</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-08-12</lastmod>
    <image:image>
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      <image:title>Alexa bio</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/ddb1e83c-e34a-421f-a0e1-80d62f43e7f8/IMG_5580.jpg</image:loc>
      <image:title>Alexa bio - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.impactamc.com/alyssa-witt-bio</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-08-12</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1666816025705-LC3IXW8ULDSJR3UTPXZP/Alyssa_Witt.jpg</image:loc>
      <image:title>Witt bio</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/dadb747a-9b68-4eff-96a4-92870b5478ee/IMG_4319.jpg</image:loc>
      <image:title>Witt bio - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.impactamc.com/april-schultz-bio</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-08-18</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1666816340966-FUQJKF2HIKMOP15IU5L0/April_Schultz.jpg</image:loc>
      <image:title>Schultz bio</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/ff30adde-f7bf-425f-a411-9cbed3d55dcb/IMG_6333.JPEG</image:loc>
      <image:title>Schultz bio - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.impactamc.com/becky-koch-bio</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2026-02-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1666816523615-YSIBJ20XFE7E6SB18R87/Becky_Koch.jpg</image:loc>
      <image:title>Becky bio</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.impactamc.com/heather-kramer-bio</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-03-15</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1666817265511-CE9EE9U15PJMA2SQFP0F/Impact+Headshots+2022.png</image:loc>
      <image:title>Heather bio</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.impactamc.com/ingrid-beamsley-bio</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-01-03</lastmod>
    <image:image>
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      <image:title>Ingrid bio</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.impactamc.com/katie-floyd-bio</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2022-11-02</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1666818121828-PL30QTWCO1AVLFQDHQHN/Impact+Headshots+2022+%282%29.png</image:loc>
      <image:title>Katie bio</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.impactamc.com/hannah-lier-bio</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-02-21</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/1666816779314-I3QPS0T1RGHM88YUM08P/Hannah_Lier.jpg</image:loc>
      <image:title>Hannah bio</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.impactamc.com/corinne-smith-bio</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-08-06</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/e520f9d8-791e-4519-92dd-2ce92d5a8398/Corinne+Smith+blue.png</image:loc>
      <image:title>Corinne bio</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/b787b4ef-42bd-4eb0-aa7d-9dd300b17df9/01ca4e89d642e9eca1b8d0bfcbd6b6e80c65a08757.JPG</image:loc>
      <image:title>Corinne bio - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.impactamc.com/kristen-nixon-bio</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2026-02-16</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/5369d96a-4776-4f43-8250-bceab5c5c83f/Kristen_Nixon.jpg</image:loc>
      <image:title>Kristen Nixon bio</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/ba768cf0-7a65-4144-86e3-09335f8cf768/IMG_0616.jpg</image:loc>
      <image:title>Kristen Nixon bio - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.impactamc.com/crissy-zak-bio</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-02-21</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/836518e8-55dc-4610-bace-1c1bef183e90/Crissy_Zak.jpg</image:loc>
      <image:title>Crissy bio</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.impactamc.com/kris-moore-bio</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-10-29</lastmod>
    <image:image>
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      <image:title>Kris bio</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.impactamc.com/what-is-an-amc</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2026-05-13</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/c7769ae0-2ffa-4009-8afe-b887b784fbac/20250917_140036+%281%29.jpg</image:loc>
      <image:title>What is an AMC? - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/3918e9b3-8206-410c-8573-1aeff0d022e8/IMG_9222.jpg</image:loc>
      <image:title>What is an AMC? - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/110a4a34-887a-48b9-bda2-3a7a77b68612/IMG959356.jpg</image:loc>
      <image:title>What is an AMC? - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.impactamc.com/ben-sewell-bio</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-11-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/10e11743-6783-45aa-9df8-96ce24ffa880/Ben+blue.png</image:loc>
      <image:title>Ben bio</image:title>
    </image:image>
    <image:image>
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      <image:title>Ben bio - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.impactamc.com/natho-case-study</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-10-30</lastmod>
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      <image:title>NATHO Case Study - Make it stand out</image:title>
      <image:caption>Click on image to download</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.impactamc.com/tcia-case-study</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2024-10-30</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/b871c7be-d211-455d-bdb8-26f371ad943d/Screenshot+2024-10-30+123051.png</image:loc>
      <image:title>TCIA Case Study - Make it stand out</image:title>
      <image:caption>Click on image to download!</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.impactamc.com/bri-bio</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-08-18</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/d8afda2d-62df-4272-ba15-569804b92816/Brianna_Denk1.jpg</image:loc>
      <image:title>Bri bio</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.impactamc.com/henry-bio</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-11-17</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5783a9166b8f5b118a3867b5/c3cb2acb-7d99-47d8-8821-9ad673c94a79/Henry_McCoy1.jpg</image:loc>
      <image:title>Henry Bio</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.impactamc.com/emily-mcdowell-bio</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-01-27</lastmod>
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      <image:title>Emily M bio</image:title>
    </image:image>
  </url>
  <url>
    <loc>https://www.impactamc.com/new-page-1</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-02-05</lastmod>
  </url>
  <url>
    <loc>https://www.impactamc.com/downloadable-case-study</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
    <lastmod>2025-02-10</lastmod>
  </url>
  <url>
    <loc>https://www.impactamc.com/downloadable-blog-content</loc>
    <changefreq>daily</changefreq>
    <priority>0.75</priority>
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